Frequently Asked Questions
Price:
Q.What
is included in the price?
A.The price you pay is for the villa
and not per person and includes use of all utilities except pool
heat which is an optional extra and charged as per price on the
website
Location:
Q.
Where is the home located?
A. It is 1 mile north of I4 Junction
55 on the US27
Directions and Access
Q. How
do we find the home and how do we get in?
A. Directions will be included in the
vacation pack which will be sent to you 2 weeks prior to your
departure together with instructions for gaining entry to the
villa. Directions
Check in/out times
Q. What
time can we check in and what time do we need to leave?
A. Check in time is 4.00pm and we ask
you to vacate the home by 10.00am, this is to allow our cleaning
staff to carry out a full clean before the next guests arrive
Welcome pack:
Q. What
items will be in the house when we arrive?
A. To get you started, the home will
be stocked with essential items such as soap, toilet rolls,
washing powder, trash can liners and dishwasher soap. A welcome
food pack of bread,butter,jam,milk etc can be arranged for you
but this is chargeable .
Telephone:
Q. Does
the home have a telephone?
A. Yes, the number will be included in
the pack sent to you 2 weeks before departure. Local and
incoming calls are free, it is best to buy a phone card for long
distance and international calls.To call the the dial 00144 miss
out the 0 from the std code then enter the full phone number
:00144 (0) 1234 273029.
Mobile Phones:
Q. Will
my UK mobile phone work?
A. Yes, cellular coverage is very good
but the mobile must be a Tri Band model and of course your
service provider must set you up for international roaming.
Internet access:
Q. How
can I access the Internet?
A. Oristavilla has a pc which is
connected to the internet by high speed broadband via a wireless
network so if you prefer to use your own pc then you can if it
has wireless connectivity.This service is free to use by our
guests .Alternatively our management company has a internet
cafe' which guests can use please contact us for details.
Electrical appliances
Q.Can
we use our own hairdyers etc?
A.The villa has 2 hairdyers and a
steam iron for your use.If you prefer to use your own you will
need to bring international adaptors with you these can be
brought from electrical outlets or from the airport.You will
find that the speed of the hairdyer is slower then what you get
in the UK this is because the voltage in the US is 110v and in
the UK it is 240v.
Eating out:
Q.
Where can we eat out?
A. There is a proliferation of
restaurants to suit every possible taste including a number on
the 27 within minutes of the villa. Favourites of ours include;
Fish Bones (“Aged steak and Fresh fish”) on the corner of
Sandlake and International Drive, Junction 74 I4, PF Changs
Chinese Brassiere and the Cheesecake Factory, both at the
Mellania Mall, Junction 78 I4. For a good quality buffet go to
Sweet Tomatoes at the junction of S Kirkman Road and
International Drive,and of course how could we forget the 192 it
has 100's of food outlets along its length.A more detailed list
of restuarants can be found on Dining
Orlando.
Supermarkets
Q. Where is the nearest
supermarket?
A. There is a WalMart Superstore 10 minutes south on the 27 and
another one 4 miles north just past the exit for the 192 a
Publix just 2 minutes north of the villa north on the 27 also a
Walgreens pharmacey 2 minutes south on the 27 from the
villa.Supermarkets stay open till 10.30pm some Walmarts are 24
hr opening.
Smoking:
Q. Can
we smoke in the villa?
A. Smoking is not allowed in the villa
it is fitted with mains powered smoke detectors for your safety
if you need to smoke please do it outside of the villa and
dispose of the cigerettes butts carefully making sure they are
completely extinguished and place them in the dustbin.
Pets:
Q.Are
pets allowed .
A. Sorry no pets are not allowed .
Security desposits:
Q.Why
do we need to pay a security deposit?
A. As we all know accidents happen
.Therefore guests are required to provide a security deposit of
£200.00 so that the owner may be reimbursed for any property
damage caused or excess cleaning incurred during rentals. Any
damage which occurs during your occupancy should be reported to
the local management company.
Weather:
Q. What
will the weather be like?
A. You can see the current weather and
annaul weather patterns by clicking on the link on our home page
, click on the temperature banner for a forecast weather
Shopping:
Q. What
is the shopping like?
A. You can literally shop until you
drop and many bargain are to be had, there are many small
shopping areas, a designer Mall on the I4 Junction 68, the
Florida Mall with many big name department stores on Sandlake
(4 miles from Junction 68 I4), the Millenia Mall with
Bloomingdales and Macy's at I4 Junction 78 . For the real
masochists the Betzs Outlets at the northern end of
International Drive has hundreds of well known, brand name
stores please visit our Shoping
Orlando page on the website.
Transport:
Q. Do
we really need a car, we don't like driving? Driving
in Florida
A. A car is essential, public
transport is hard to find outside of the main tourist areas. If
you do not want to drive contact us and we can arrange a car and
driver for the duration of your stay which will be chargable.
Passports and visa:
Most British Citizen passport
holders do not need a visa to visit the US on business, pleasure
or in transit if they intend to stay in the US for less than 90
days and as long as they have a Machine Readable Passport. This
is called the Visa Waiver Programme, and more information on
this is available on the US Embassy website. The requirement to
have a machine readable passport was introduced on 26 October
2004.
Please note, to be included in the Visa Waiver Programme, ALL
eligible passengers must have their own passport, including
children and infants.
If you are unsure whether you are eligible to travel to the USA
without a visa, the following Questions and Answers may be
helpful.
Is my passport machine readable?
If your passport is machine-readable it will have at the foot of
the personal information page (at the back of the passport) 2
lines of text as letters, numbers and chevrons (>>>).If there
are no lines of text, then the passport is not machine-readable
and you need a visa. The personal information page should also
describe your nationality status as, "British Citizen".
Why might I need a visa?
There are reasons why a British traveller will need a visa.
These include one or more of the following: (If you think that
your situation falls into any of the following categories, you
should consult the US Embassy about whether you need to apply
for a visa – you must do this well in advance of any plans to
travel to the US.)
The personal information page of your passport does not describe
you as a "British Citizen", but instead says "British Subject",
"British National (Overseas)", "British Overseas Territories
Citizen", "British Dependent Territories Citizen", "British
Protected Person" or "British Overseas Citizen"
You intend to stay longer than 90 days
You have a passport that is not machine readable
You intend to travel to the US for a reason other than business,
pleasure or transit
You have been arrested, even if not convicted
You have a criminal record
You have a serious, communicable disease (including HIV)
You are HIV Positive
You have been refused entry to the US on a previous occasion
You have been deported from the US
You have previously overstayed the 90 days permitted under the
Visa Waiver Programme (ie travel without a visa)
You are a child included on your parent's passport
In all of these cases, you need to apply for a visa, or seek
further information from the US Embassy Visa Information Service
on 09055 444546 – (calls are charged at £1.30 a minute) or
www.usembassy.org.uk.
On 15 June, the US Department of Homeland Security announced a
one-year extension of its Visa Waiver Programme (VWP) to 26
October 2006.
VWP countries, including the UK, are required to have a
biometric passport issuing system in place by 26 October 2006,
in order to continue as members of the Programme and benefit
from visa free travel to the US after that date. Biometric
passports will contain data about the holder's face, and may
also contain other unique personal information such as
fingerprints and iris details.
The US also announced a requirement that all new passports
issued on or after 26 October 2005, must contain a digital photo
image to enable the holder to travel to the USA visa free.
This means that in order to travel under the VWP:
If you are holding a British Citizen passport, you can enter the
US with a machine-readable passport, with or without a digital
photo image (since 2003 all UK passports have been issued with
digital photographs).
From 26 October 2006, all passports issued on or after that date
will have to include biometric data. The UK is on course to meet
this deadline.
UK Passports
You are advised to check the remaining validity of your passport
as soon as you plan to travel to the US. Although the US and the
UK have an agreement that allows people travelling from one
country to the other to enter with a passport that only has six
months validity or less, you should nevertheless try to renew
your passport beforehand. This is in case your departure from
the US is delayed for any reason; if you wish to make side
visits to other countries; or if you have further travel plans
immediately after your visit to the US.
If you are not a UK passport holder or to check further details
on entry requirements for the USA, visit the US Embassy website:
http://www.usembassy.org.uk
or telephone 020 7499 9000, option 1.
Recycling:
Q.Can
we recycle whilst in Oristavilla.
A.Yes the county does now recycle
,there is a recycling box in located in the villa it is
collected every Thursday .The items that can be placed in the
box are indicated on the front of it.